Job Description

Job Description clientele TITLE: Customer returns Representative. belief PURPOSE: Handling node complaints and requests through sh give away out and on-line(a) interaction with highly polite manner. TYPICAL JOB DUTIES: 1. sanction as a representative of Korea Postal Service to dissolver phones and take right action to customer request or inquiries. 2.Monitoring incoming request and presenting professional and well thought out answers with company policies. 3.Profession all toldy use ready reckoner organisation to surgical address customers requests: Identify, research, and resolve customer problems using the computer system. 4.Incoming bitch handling with welcoming and skilled stones throw at all times.. 5.Recognize, document and alert the supervisor of tendencies in customer requests on every week. 6.Responsible for improving customer retention through proceeds provided to the customer 7.Maintain wee-weeplace and equipment ensuring work area is c lean and well-organized. 8.Perform additional related to duties whitethorn be assigned as needed by surgical incision supervisor. PHYSICAL REQUIREMENTS: Job requires extensive computer work and perpetual use of phone. WORKING CONDITIONS: Normal. No hard knocks for physical grimace but easy to feel stress. EQUIPMENT AND MACHIMES use: Telephone and headset. ready reckoner with Tracer System installed.

reportage RELATIONSHIPS: QUALIFACATIONS: Education: Basic reading, writing, and arithmetic skills required. This is normally acquired through a high school diploma.  undeniable Exper ience: One calendar month of Korean army ! care camp experience. Minimum experiences of threesome months with handling parcels as a trainee of the Korea Centre Postal Service. JOB KNOWLEDGE/SKILLS REQUIRED: 1. alright interpersonal, Exceptional verbal communicating and customer service skills. 2. task solving skills with the ability to ring quickly on force per unit area situation. 3.Well-mannered remember voice. 4.Computer experience required, including experience...If you want to draw a full essay, pasture it on our website: OrderCustomPaper.com

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