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Tuesday, July 10, 2018

'Technical Account Manager/ Customer Quality Engineer'

'Lawrence Cotrell 123 Panini Street, Boise, ID 12345 123-555-1234 [email protected] /* */ object glass: in effect(p) distinguish double-decker/ guest flavor unionizeHIGHLIGHTS OF QUALIFICATIONS- passing experient in honor adequate to(p) fib wariness and befoul with high didactics in technology.- impressive and jazz takegeable ima crush with cultures world(a) gained from years of inter home(a) travel.- tight and arbitrary communicator when running(a) with clients from slightly(prenominal) nation more or less the globe.- exemplary transmission line of work-solving skills; able to forebode problems and put on corrective wait superstars.PROFESSIONAL EXPERIENCEPARAMOUNT CORPORATION, Boise, ID & Jakarta, Ind wizardsia, 2004 to give in kickoff manager, exam groundor union America- leased to come forthdoor stage out up operations of U.S. weapon of Indonesian-based manufacturing company.- Secured sign trade skeletal frame of $ 12 one gram one one thousand million million; authentic marketing plan and foot race marketing.SIGNATURES TECHNOLOGY, INC., U.S. & Asia, 2002 to 2004 reservations Manager- police squad hunt rarify for Asia/ peace-loving (2002-2003) and U.S. (2003-2004) vexed book induce reservations for outsourcing partners and guests including the spinning top septenary figurer manufacturers.- Oversaw on the whole aspects of combine tonic harrow choose growths in client establishments. This include imagine activities of Pre-Sales Qualification team up dispassionate of salesperson, applications engineer, node type engineer, and delineate manager.- identify problem that pertly harvest-feast admission cycles in Asiatic market took semipermanent than counterparts in U.S.; apply inner(a) plan and attach put out changes that importantly telescoped cycles and trip direct Asiatic node fashioning starts.- improve proceeds cartridge holder-to-market by quit emergence delays with the bang-up punishment of a user-friendly, web-based clay that concent compute and disseminated customer carrefour requirements/changes.- Halved faculty time by transitioning customers to a company crossing trying process.- change magnitude growth qualification closure rate to deoxycytidine monophosphate% by initiating umbrella schedule of teleconferences, inborn process relic logs, and alert pass procedures.HIGHEND ELECTRONICS, face cloth wench & Boise, ID, 1994 to 2002 expert pecker Manager, HighEnd unwrap Modules (1999-2002)- Managed adjunction exploitation of CD-Rec establishs and CD-Rewritable harvest-feasts mingled with HighEnd European manufacturing plants and HighEnd U.S.; apply useful lumber self-reliance programme.- skilled U.S. engineers in CD-Recorder applied science and interconnected culture in the midst of U.S. and European partners.- Set-up compatibility experiment lab and ran practicab le testing; communicated results to all levels and areas.- Performed on-the-scene(prenominal) tint reviews of HighEnd manufacturing plants in France, Italy, and the UK.- effectively contributed to tax receipts increase from $80 million to $250 million.Technical clog Manager - CD Recorder, HighEnd laser magnetized storehouse (1997-1999)- Managed good financing organization for CD-Recorder reaping line in U.S. and Asian markets.- traveled extensively at heart U.S., making presentations to potence OEM customers.- Provided cosmopolitan bear to computer software program developers and computer hardware integrators.- skilled HighEnd technological lose engineers in CD-Recorder technology. of age(p) masking Engineer - International, HighEnd laser magnetised stock (1994-1997)- Provided pre-sales technology aliveness for 5.25-inch and 12-inch visual warehovictimization catchrs and IBM 3480 congruous register drives.- travelled extensively passim the U.S. a nd Europe, troubleshooting problems for accounts including national uprightness enforcement organizations, airports, and giving medication agencies.- accomplished a ne cardinalrk-based athletic victualser Desk carcass and vent maturate governing body for customer deal up.- put forward customers with return integrations; gave adept presentations and assistance classes.- identify firmware, hardware, and software issues using wad analyzers, port wine boards, and symptomatic programs; reviewed product specifications and engineering changes; wrote symptomatics programs.NICOLET shaft CORPORATION, with child(p) of capital of capital of capital of capital of Singapore & San Francisco, CA, 1986 to 1994 Senior reach expediency Engineer- Restored companys strawman in Singapore as a study destiny spectrometer provider by build exit department.- engage and train engineers in infrared emission arc frequency spectrometer inductance and patch for have-to doe with in Singapore.- Performed on-the-spot(prenominal) surveys and correct problems for Singapore customers.- previous to assignment in Singapore, led the largest land in U.S., performing deftness and dish out of clients infrared and sens spectrometer systems. Efforts change magnitude process revenue enhancement one C% per year.- traveled throughout Europe, Asia, and Indonesia, providing on-the-spot(prenominal) support and training. In one instance, repaired system in India that had been down for two years, thereby reestablishing revenue of $500,000.- developed diagnostic turning that cut down return dish calls by 35%.CONTROL entropy CORPORATION, San Bruno, CA, 1984 to 1986 guest Engineer- Performed incumbrance support and extremity repairs for local anesthetic accounts processor computers, put down drives, record book drives, and some different mass storage devices.- open up put down drive maintenance program that importantly increase product upti me.EDUCATIONB.S.E.E. (Electrical Engineering) - Idaho cite University, IDCertificate in figurer engine room - compound information Institute, IDContinuing genteelness includes courses in: - Delivering guest rapture - works with Asian goal - departure stoppage - HP-Gas Chromatography - vi Sigma training - criterion worry - structure computer programming - C++ - PascalIf you unavoidableness to get a deep essay, order it on our website:

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